- Do you really have a documented score on the "Voice of Your Account"?
- Is your team functioning globally or just regionally?
- Are their rewards for cross-functional account team members?
- What metrics tell you if your team is succeeding or failing?
- Does your account know you have a strategic account team - are they engaged in the process?
- Is the strategic account plan "in-action" or is it a file document?
- Is your team using all of their technology tools to collaborate globally as a team?
Please share your thoughts on any of these key points for global strategic account management - all ideas and feedback are appreciated!
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